Facility & Policy FAQ

Do you offer gift cards?

Yes we do and you can purchase them here

How many guests per suite?

Our suites can accommodate up to a maximum of 6 people -wether they’re playing or not. This allows everyone attending LaunchPad to engage and interact with the technology comfortably. The hourly charge is based on suite, not by person.

Are minors allowed?

Yes, minors are allowed at LaunchPad Golf. We also have special kids-sized clubs for our little guests.

Am I allowed to bring my own clubs?

Yes! We strongly encourage you to bring your clubs but we also do provide some on a complimentary basis for all of our suites.

Can I come to LaunchPad without a suite reservation?

Yes. We are a full-service restaurant with state of the art entertainment experience and the perfect place to catch the big game.

How do booking times work & can they be changed?

You are booked in with the amount of time you reserved. We do our best to accommodate longer stays, but we cannot guarantee this. If you need to cancel your reservation, please provide a minimum of 24 hours notice.

What are the procedures for extreme weather?

We monitor the weather closely and will determine if we should close or not depending on the forecast. Our Heritage Pointe location is open year-round for food, drinks and fun indoors, even if the suites are closed.

LaunchPad is not responsible for any injuries arising from players choosing to play in threatening weather. This includes high winds, rain, hail, snow drifts, thunder, and lightning. LaunchPad may close if the suites become unplayable and will allow cancellations in situations of inclement weather.

Does LaunchPad have a dress code?

LaunchPad does not have a dress code.

Does LaunchPad Offer lessons?

We do! Please submit your request to [email protected] and our team will get back to you in a timely fashion.

How long should I book for?

For a full entertainment experience at LaunchPad, we encourage you to book for 2-3 hours.

How many days in advance can I book?

We allow you to book up to 30 days in advance.

Is there a restaurant or lounge onsite?

Yes – we welcome guests to join us before or after their LaunchPad experience.