Facility & Policy FAQ

How many guests per suite?

We allow up to 6 guests per suite! This allows everyone attending LaunchPad to engage and interact with the technology comfortably. The hourly charge is based on suite, not by person.

Are minors allowed?

Yes, minors are allowed at LaunchPad Golf.

Am I allowed to bring my own clubs?

Yes! We strongly encourage you to bring your clubs but we also do provide some on a complimentary basis for all of our suites.

How do booking times work & can they be changed?

You are booked in with the amount of time you reserved. We do our best to accommodate longer stays, but we cannot guarantee this. If you need to cancel your reservation, please provide a minimum of 24 hours notice.

What happens in extreme cold?

In the event the daytime high is forecasted for -20 Celcius or worse, LaunchPad will be closed.

Does LaunchPad have a dress code?

LaunchPad does not have a dress code.

Does LaunchPad Offer lessons?

We do! Please submit your request to info@launchpadgolf.com and our team will get back to you in a timely fashion.

How long should I book for?

For a full entertainment experience at LaunchPad, we encourage you to book for 2-3 hours.

How many days in advance can I book?

We allow you to book up to 30 days in advance.

Do you offer gift cards?

Yes we do and you can purchase them at launchpadgolf.com/shop

When is your Heritage Pointe location open for reservations?

Our brand new Location at Heritage Pointe opens on June 30, book your suite today!

Is there a restaurant or lounge onsite?

Yes – we welcome guests to join us before or after their LaunchPad experience.

Can I come to LaunchPad without a suite reservation?

Yes. We are a full-service restaurant with state of the art entertainment experience and the perfect place to catch the big game.